Economic capital · Central Crete

An AI agency in Heraklion for B2B and premium hospitality

NovAI works regularly in Heraklion, the economic capital of Crete. We build for hotels, wholesalers, real estate agencies and high-end restaurants on web and embedded AI projects.

Heraklion is the economic gateway to Crete, with the main airport, the port, and a fabric of B2B businesses and premium tourism that has no equivalent elsewhere on the island. NovAI works regularly in Heraklion from our Ierapetra base, 90 minutes by road, on projects that demand premium web work, business-system integration and applied AI. The Kastelli outlook, the new international airport opening in 2028 with a capacity of 18 million passengers per year, changes the game for Heraklion hospitality and forces local players to raise the bar on digital visibility starting now. We are a French SASU based in Brest with operational presence in Eastern Crete. This dual base lets us keep French-agency rigour on quality while staying 90 minutes from the Cretan capital for in-person meetings. Our references cover four platforms in production, including Crete Direct which publishes 24000 SEO pages in 22 languages with strong editorial coverage of Heraklion.

Why AI in Heraklion?

Heraklion businesses tend to be more mature than the rest of Crete, and AI lands cleanly on three application grounds. First ground, 5-star hospitality. High-end hotels in Heraklion and along the north coast, from Gouves to Kokkini Hani, face strong digitalisation expectations from their international clientele. Direct booking on the property website rather than Booking, native multilingual coverage in EN, FR, EL, DE and often IT, digital pre-stay experience with online check-in, are now standards expected by 4 and 5-star guests. A clean PMS integration, a modern booking engine on Vercel, and a personalisation AI layer for stay recommendations form an investment that pays back from the first season through reduced OTA commissions. Second ground, wholesalers and B2B. Heraklion concentrates a significant share of Cretan wholesale trade in agri-food, wine, olive oil and professional equipment. These players have large catalogues, per-customer negotiated prices, and AADE myDATA accounting integrations. A B2B portal with authentication, custom pricing, Epsilon Smart integration and order automation replaces spreadsheets and email threads. Third ground, real estate in the city centre and the north. The Heraklion property market has tightened, with international buyers purchasing remotely, often from the UK, Germany or France. A real estate website with multilingual listings, lead qualification, virtual tour integration and follow-up email automation is a standard that few local agencies offer correctly today. Fourth ground, fine-dining restaurants. Heraklion has a recognised culinary scene with chefs exporting their image. Premium editorial site in Geist Sans plus Instrument Serif, online reservations, auto-translated QR menu, AADE myDATA compliance since December 2025, are all building blocks we install in a few weeks. For each project, we run a business-first scoping pass before writing a line of code, because understanding how a hotelier or a wholesaler actually operates is harder than aligning React components.

Real cases

Crete Direct · editorial coverage of Heraklion

Travel guide for Crete live on crete.direct, more than 24000 SEO pages published in 22 languages, with dense editorial coverage of Heraklion, Knossos, Matala, Agia Pelagia and the entire central province. AI pipeline for writing, embeddings for internal linking, automated social distribution on Reddit and Bluesky. A representative example of our multilingual SEO know-how at scale, transferable to any Heraklion hotel or real estate operator that needs durable international visibility.

Typical case · B2B portal for Heraklion food wholesaler

Example of a project we take on in Heraklion. B2B portal for an agri-food or wine wholesaler, with customer authentication, account-level negotiated pricing, large catalogue management, multi-delivery cart, Epsilon Smart integration for AADE myDATA invoicing, automated payment reminders, CSV exports for accounting. Stack Next.js 16, Supabase, Stripe or bank transfer, Vercel. Typical scope 12000 to 25000 EUR, delivery in 4 to 5 months.

Typical case · 5-star hotel website on the north coast

Example of a project we take on along the north coast of Heraklion. Premium editorial hotel website with direct booking engine, PMS and channel manager integration, multilingual EN FR EL DE IT, Stripe payment with deposit and balance, fine-dining restaurant page, press area, automated pre-stay and post-stay email flows. Stack Next.js 16, Vercel, Tailwind, high-end editorial palette. Scope 8000 to 18000 EUR depending on PMS integrations, delivery in 10 to 14 weeks.

FAQ

Do you travel to Heraklion?

Yes, we travel to Heraklion for scoping calls, demos and training sessions. Operational base in Ierapetra, 90 minutes by road. For significant hotel or B2B projects we plan a monthly on-site checkpoint factored into the quote, on top of weekly video calls.

How does the quote process work for a Heraklion hotel?

Free scoping call by video, then on-site visit if the project warrants it, generally yes for 4 and 5-star hotels. Firm quote within 72 hours with scope, milestones and payment terms. For a premium hotel website, the typical scope sits between 8000 and 18000 EUR depending on PMS and channel manager integrations.

Do you integrate Booking and Airbnb for hoteliers?

Yes, we integrate standard channel managers and Booking, Airbnb and Expedia iCal feeds, plus the major hotel PMS. On Kairos Guest Management we already run Airbnb and Booking iCal sync in production. For a specific PMS, we review the API documentation at scoping and confirm scope in the firm quote.

Do you train the team on the delivered platform?

Yes, training is included in every package. A 2 to 4-hour back-office onboarding session, written documentation handed over at delivery, and 30 days of usage support included. For complex hotel projects we plan additional sessions with the front-desk team.

What support do you offer after delivery in Heraklion?

30 days of support included for bugs and usage questions. Beyond that, we offer a partnership package between 800 and 2500 EUR per month covering maintenance, evolutions, Vercel and Supabase monitoring, backups and priority support. You retain ownership of code and access at all times.

Why NovAI rather than a Heraklion freelancer?

Boutique studio at 1 to 3 people per project with French-agency rigour, firm quote within 72 hours, client-owned code, native EN FR EL multilingual support, verifiable production references. For a hotelier or wholesaler who wants a French SASU as contractual counterparty, NovAI is a clear alternative to an individual Greek freelancer.

Contact

A project, a call.

Describe in a few lines what you want to build. Even if it's fuzzy. Reply within 24 hours with an honest answer: if the studio can help, how, and at what budget.

ReplyWithin 24 working hours
Discovery30-min video call, on us
HQFrance · Eastern Crete relay
LanguagesFrançais · English · Ελληνικά